The field app that works without a signal
CrewHub360 Field is the mobile companion to CrewHub360, field service management software for HVAC, plumbing, electrical, landscaping, and other trades. Technicians build quotes, capture signatures, take photos, run checklists, and clock in and out from the job site — in a basement, a crawl space, or a rural route with no bars — and everything syncs on its own when the phone reconnects.
The service catalog syncs at login, so techs can add line items, adjust quantities, apply markups, and collect a signature on the spot without a connection. The quote uploads when the phone finds service.
Photos are saved with time and location stamps, then upload in the background and retry until they land. Signatures are captured on the device and attached to the job or quote.
Clock in and out from the job site, including in airplane mode. Time entries carry the location they were recorded at and are added, never overwritten, when they sync.
Reusable templates with text, photo, signature, and yes/no responses. Tap targets are sized for work gloves, so a checklist can be finished without taking them off.
Job status takes the most recent change. Line items and time entries are appended rather than replaced. Anything genuinely ambiguous is flagged for the dispatcher instead of silently picking a side.
A typical workspace stays under 50 MB on the device even with thousands of jobs, so the app runs fine on the older phones that tend to live in trucks.
The app is not a stand-alone product. Technicians sign in with the account their company created for them in CrewHub360, and everything they do in the field shows up for the dispatcher and the office in real time once it syncs. Owners can start a 14-day free trial at crewhub360.com; no credit card is needed.
Today’s schedule, directions, the customer’s equipment history, quoting, photos, checklists, and time — the whole day on one screen.
See job status change as it happens, review flagged sync conflicts, and reassign work from the web app while the crew keeps moving.
Quotes become invoices, invoices get paid through CrewHub360, and the books sync to QuickBooks. The app is where that paper trail starts.
Questions, bug reports, or feedback about the CrewHub360 Field app? Email support@crewhub360.com or call 1-833-681-6335. Including your device model, OS version, your company’s workspace name, and a short description of what happened helps get a fix moving fast.
A few quick answers: the app requires a CrewHub360 account, which is created by your company’s administrator in the web app — there is no separate sign-up inside the app. If you cannot sign in, ask your office to confirm your account is active and that you have been assigned to the workspace. Work done offline is queued on the device and uploads automatically the next time the phone has Wi-Fi or cellular data; if something looks like it has not synced, open the app on a connection and give it a moment before reporting it.
The Android version is in early access. Sign up for the alpha at crewhub360.com/android-alpha and report Android-specific issues to the same support address with “Android” in the subject line.
To have your account and its data removed, use Delete My Data on crewhub360.com.
The CrewHub360 Field app is part of the CrewHub360 service and is governed by the CrewHub360 Privacy Policy. That document is the complete and authoritative policy for the app; this page is a summary of what the app itself touches on the device.
What the app stores on the phone. Your company’s job schedule, customers, service catalog, quotes, checklists, photos, signatures, and time entries are cached locally so the app works offline. That cache belongs to your CrewHub360 workspace and is removed when you delete the app.
Location. With your permission, the app uses your location for GPS clock-in and clock-out and to stamp job photos with where they were taken. The CrewHub360 Privacy Policy linked above describes exactly how location data is collected, stored, and used.
Camera and photos. The camera and photo library are used only to attach photos to jobs, quotes, and checklists.
Data deletion. You can request removal of your account and data at crewhub360.com/data-deletion.
Contact. Privacy questions: support@crewhub360.com. See also the SMS consent terms for text notifications.
Use of the CrewHub360 Field app is covered by the CrewHub360 Terms of Service, which your company agreed to when it opened its CrewHub360 workspace. CrewHub360 and the CrewHub360 Field app are products of Rime Hill LLC, Mineral Wells, West Virginia, and are published on the app stores by Rime Hill Studios.